In international business your clients will look for you online because they expect a certain form of communication online from an international business. But they’ll need to find you online first and this is why search marketing is critical for your international marketing success today.

I recently came back from a trip to Toronto where I attended the Search Engine Strategies Conference. At the summit much of the talk on international search was about language and how many people fail to get the “translation” right for search marketing and this causes businesses to lose money.

But international marketers know that language is just the visible part of the challenge. Mastering the navigation among different languages while keeping your business focus requires a deeper skill set. And beyond this, there are the fundamental cross-cultural challenges of doing business with people who are different to your home market. This is where businesses are challenged to deepen their knowledge of marketing and how to learn about their own markets.

With this is mind, here are five tips for successful international search marketing that go beyond language skills and translation.

#1: Get To Know Your International Audiences

This is where your international business begins. People from different cultures are different. There are often opposing differences in how people like to do business. You can’t expect to connect with people in any meaningful manner unless you understand them well.

First you need to research your market. You also need to stimulate as much feedback as you can from each of your international markets. And while doing both of these you need to adopt a sort of cross-cultural lens to ensure that you come to the right conclusions.

Understanding your international audience starts with language and communication, but you also need cross-cultural competency to connect on a level deep enough to develop an international business.

#2: Get Your Research Right

There are a few ways where you can get your research wrong right from the beginning.

• How you carry out your international search marketing campaign will depend on your business objectives. You’ll have different strategies for branding, selling products or qualifying leads. And you’ll need to adapt the research you carry out for each of these different business objectives.
• There are a variety of reasons why it’s not always easy to interpret statistics and research in an international context.  Most of these reasons relate back to cultural differences, different ways of doing things and differences in markets.  Although you may get more traffic from one country, your best business opportunities may be within another country.
• These cultural differences also impact language translations.  The translations you use may not be the ones you need to obtain the information you need. This is why you need a local marketer to help find the right keywords to use. There are jobs where you absolutely must use humans… and humans with the right professional background.
• And to complicate things, you also need to have a good understanding of how local markets use the web in your particular industry. The web continues to evolve for everyone and you need to have this local knowledge to get your international search marketing right.

It’s not easy to research international markets without actual international business experience and local expertise in both your particular market and in search marketing. You can save time and avoid potential blunders by working with people with these skills. If you don’t have this option, start small, take your time doing your international market research, and above all question all of your own assumptions. (Learning how to recognize your assumptions is a skill by itself.)

#3: Learn About Local Search Engines

The Google algorithm is used by most of the search engines out there. The only exceptions are for a few countries with non-Latin alphabets. It’s easy enough to find out the leading search engines in the countries you are targeting. But don’t assume that just because they use the same Google algorithm as you are used to in your own country that everything’s the same.

Spend a bit of time looking at how the local search engines work and monitor this regularly. Keep your search marketer’s hat on while doing this and you’ll probably notice some little differences.  Use these little differences can help you strengthen your own international search marketing campaigns.

It’s often easier to rank for keywords in countries outside of the US, simply because there is less content, which means less competition for those keywords.  So you need some fine skills in analyzing which keywords to target in different countries.

#4: Use Multiple Competencies

Language competency is essential to getting good international search results. But so is are good marketing skills, and marketing skills are needed both in understanding the local market and also in how this is applied online specifically for search marketing. This is why a successful international search marketing campaign is the fruit of good:

• Translation
• Search marketing
• Local marketing expertise in your industry

Keep this in mind. You don’t want to rely solely on a translator or a search marketer or a local marketing expert.  You’ll need to find the right balance within your international marketing team.

#5: Invest In Localization

This is just a reminder… For best results you’ll always need to have a localized web presence and this means:

• Local language content
• Local web host
• Local domain registered locally
• Local currency
• Local address and shipping practices
• Local physical address
• And anything else that’s specific to your industry that needs to be local

Although it’s usually not possible to begin with 100% localization, you should keep striving towards this goal. Think local until it becomes second nature and you’ll get better results from your international marketing.

Now it’s your turn…

• What tips can you share for successful international search marketing?
• How important is search marketing to your international business success?
• How does language impact your current international search marketing results?

More On International Web Marketing

• Define International Marketing
• How Too Many Contributions Spoil International Communications
• International Article Marketing
• International Email Marketing
• International SEO For Quick Results
• Marketing Segmentation
• Mindset Differences Between Offline Marketers And Online Marketers
• More Segmentation = More International Sales
• My Own Case Study – Small Business Flexibility In An Online World
• The Difference Between An eMarketer And A Geek Marketer
• Ways To Enter International Marketing
• What Is Marketing?
• What Is Your Definition Of International Web Marketing
• Your International Marketing Choice

Copyright Cindy King 2006-2010 - International Business Blog

5 Tips For Great International Search Marketing

Cross-Cultural Social Media

This morning I woke up to some unexpected news. Facebook made a change in how you can set up your business page.  You used to be able to set up your Business Page so everyone who was not a fan or had not hit the “Like” button would land on a specific tab or “landing page” whenever they visited your page.  Businesses used this to:

• Get more people to like their page and build their Facebook audience
• Highlight offers
• Incite people to participate in a charity or a community
• And generally guide visitors to create a unique navigation experience on social media

Well this morning it appears Facebook took away this landing page capability. Now, this literally just happened and I still need to read something official from Facebook, so if you are concerned by this news, please read up about it on Mari Smith’s blog or the Social Media Examiner Facebook Page. I’m sure they’ll keep you informed.

At the time of writing this post, there is a question about just what this new change means and what will happen to the Facebook Business Pages currently using “welcome” tabs and other landing pages.  There is speculation this may be happening in phases and still no official news from Facebook.

But I want to share some cross-cultural insights on the impact of what happened in these first few hours because there are a few things worth noting and one of them is about how timing and communication is perceived by different cultures.

Latest Facebook Change

First, the short story…

Following the thread of how this news broke on the Social Media Examiner Facebook page, it appears a group of Facebook developers found they could no longer set up accounts to get new visitors to land on the customized tabs they had just created for their clients. And in this developers forum Facebook informed them that Facebook had changed their rules and Facebook users would not be able to do this unless:

• You are a Facebook authenticated business which means you have over 10,000 fans
• You asked your “Facebook representative” to do this for you, and this means you are an advertising client of Facebook where minimum monthly purchases are in the 5 figure range.

Businesses Losses

Again, I have to say it’s very early on and things may not be as they first appear. But if this is true, this change is particularly troublesome for businesses who are currently running a Facebook ad campaign. Their links are no longer going to their landing page as planned. Apparently at least some of them were not informed of the change the moment it happened.

This does not send a very good image of what it’s like to work with Facebook.  In fact, it could put a big dent in Facebook’s credibility from a business perspective. These new changes make it clear Facebook wants big business bucks, but this incident shows they don’t know how to play the big business game.

Cross-Cultural Losses

Unfortunately things get even worse when you consider this from a cross-cultural perspective.

Credibility. Different cultures use different frameworks to process credibility. It’ll be interesting to follow the different reactions from businesses in different countries.  It’s not going to be easy for Facebook to manage the loss of credibility across such a diverse set of followers.

Although businesses are adopting social media at a greater rate this year in North America, the climate is very different in other countries where businesses are still wondering what social media can do for them.  And I know many of the businesses around me here in France will have a good little chuckle and put the whole social media question aside to get on with “real” business.

Respect. The worst insight of this whole incident is the lack of respect Facebook shows towards their raving fans. They’ve put mud on the face of two of their own fan groups:

• The Facebook developers who sold Facebook services to their clients
• The businesses with ad campaigns linking to landing pages which are no longer working

Respect was lost because Facebook did not inform these two groups of fans in an appropriate manner at the appropriate time.

In some cultures this is very bad and should not be ignored by Facebook. People just don’t want to be associated with businesses who treat their own close “fans” with such disrespect. This is a “deal breaker” in many cultures.

Trust.  With the loss of credibility and the lack of respect there is a loss of trust. Trust is always very precarious in cross-cultural relationships. It’s very easy to lose trust between cultures, and much more difficult to build it up.

So businesses need to make an effort to lose as little trust as they possibly can. Clear upfront communication is one way to do this and it’s absence leads to mistrust.

The Impact Of Time On Cross-Cultural Damages

It’s interesting to look at how time and timing impact your communication from a cross-cultural communication perspective.  You see there are two things to look at:

• No matter what Facebook does from hereon in, the fact that this happened without informing people at the time it happened will mean a loss of credibility, respect and trust for many different cultures. And in cross-cultural relationships these take much more effort to build back up.
• No matter what the real situation is, Facebook needs to respond quickly because different cultures have different appreciations of time and of what has just happened.  There is only a narrow window to do this and get it right for a wide international audience at minimal cost.  Many cross-cultural mishaps become outright blunders simply because there is a lack of response within an appropriate time frame.

Immediate Reparation Of The Damage

Please remember, I’m responding to this news only a few hours after it broke and things may not be exactly as they seem.  But if all of this is indeed true, it’s not going to be easy for Facebook to find the best response for their wide international audience. Both the response itself and the timing of the response is critical.  Here’s what I suggest their response has to be:

• Elegant enough to repair some of the damage. Some cultures will respond well to a sincere apology which shows empathy towards them.
• Thorough enough to build up a bit of the trust  lost within the business community. This will take time and the next steps Facebook takes will be scrutinized.
• Very clear information to get this across well to a multicultural audience. And because many people believe their communication to be clear when it isn’t, this should proofed by someone with the right international communication skills.
• Within at least the first few hours of their head office opening today Facebook should at least give an acknowledgement that they will respond more fully within a maximum of a couple of days. It’s bad publicity when you put your clients in a situation where they lose business because of your actions. This is probably what happened to some of the people in the 2 “raving fan” categories above, and all businesses will be watching to see how Facebook responds.

Getting Beyond This Unfortunate Communication Incident

Because I’m writing this very early after the first incident, it’s important to note things may not be as they seem.  A close look at this situation, in this early phase, makes it’s easy to understand why you need to quickly respond with clear communication.

If Facebook is indeed changing the way how you can set up your landing page,  they will need to work on building trust.   Of course, businesses can still use URL redirects to drive people outside of Facebook towards specific Facebook tabs or landing pages because all tabs have a unique URL.

But Facebook should also try to show businesses a solution, or the path they see for businesses to use Facebook, and not just the big businesses who can afford Facebook advertising. Facebook needs to acquire a bit more of the social media mindset and come down to meet all of their business users. It’s important to have trust built at this level in an international environment.

Otherwise they will lose a part of the “raving” element of their “raving fans” because part of their international audience will not be able to connect with them in a strong way. This leaves a door open to competition. It’s hard to evaluate the cultural impact of “raving fans” from other countries because many cultures don’t really fit into this description. The image changes from one culture to another.

And this is probably where you can bring in parallels from traditional international marketing with the 5 different steps to becoming an international business. The idea being you need to learn how to create relationships with one country first, then a few different ones, and it’s only by acquiring these international skills that you can become a “global” business, like Nike for example.

With this is mind and if all of this is true, it looks like Facebook just showed it’s limitations. Despite the massive presence worldwide, it hasn’t yet learned the skills it needs to communicate with a global audience.

That’s looking at Facebook, but it doesn’t take into account the users. And Facebook’s future will depend on how their users will want to use their platform.

On a side note, I’d like to bring up one other thing.  Unfortunately working internationally you see a lot of people trying to cheat systems to make money. And my second thought to the Facebook change was this:

• The minimum amount of fans businesses need to be authenticated is 10,000 = too many for most businesses to realistically attain.
• The minimum amount businesses can spend to advertise on Facebook is 5 figures = big money most businesses cannot afford to spend on Facebook.

This probably means an onslaught of people figuring out ways to sell businesses large quantities of “fans”.  And this will probably mean people on Facebook will also have to deal with an increase in spam related issues. Will it all be worth it? Will this change the Facebook environment enough to make people leave?  Will this leave a big enough opportunity for another social media platform?

Now It’s Your Turn

• What other cross-cultural perspectives do you see in this incident?
• Do you think this incident will impact how businesses invest in Facebook?
• Does this incident make you want to invest more in your own blog or website?

Please leave your comments below.

Need Help?

If ever you need help in figuring out how to respond to a communication incident across a broad international audience, contact me and I’ll give you a quote.  With over 25 years in developing international markets, I’ve played a pivotal role in diffusing many a business crisis in cross-cultural environments.

More on Cross-Cultural Social Media

• How to Connect Globally With Social Media
• Choice Of Social Media For International Markets
• The Cultural Divide In The Social Media Evolution
• Cultural Differences In Social Media Marketing
• How Cultural Differences Impact International Social Media
• 7 Cross-Cultural Skills For Businesses To Master Social Media
• Social Media Marketing Across Cultures
• Guerrilla Marketing With Social Media To Enter New International Markets
• Understanding Social Media For Stronger International Web Marketing
• Ethnic Origins On Social Media

Copyright Cindy King 2006-2010 - International Business Blog

Cross-Cultural Blunder On Latest Facebook Change

Cross-Cultural Social Media

Jay Baer recently shared the social media quotes he uses most. Be sure to check out the SlideShare presentation he’s put together. These are some great quotes and I use many of them myself. But I’m based in France and network constantly with a broad international audience for my business.  So these quotes don’t always resonate the same with my international audience.

Here are Jay’s favorite social media quotes with some of my own thoughts on how these work within international social media.

Social Media Tips From An International Perspective

#1: “Focus on how to be social, not on how to do social.”

This is not always easy for people from different countries to understand because their ideas of “being social” are different. And this means people in different countries observing social media in North America can have a hard time picking up what “being social” means in social media.

For example in many countries “social” has to be in person. Here’s an example of how French people have integrated the French notion of being social in social media.

#2: “Social media doesn’t create negativity, it uncovers it.”

I personally have a hard time with this. One of the culture shocks I had, even after living in France for decades, was the negativity in the French blogosphere. Of course there are many great French bloggers, but every time I dive into this French environment I’m shocked by how negative it is and invariably close all my web browsers.

This makes me a bit wary of what negativity means to different cultures and how this can impact social media in different countries.

#3: “Social media is an ingredient, not an entree.”

Right now in European businesses social media often seems more like the unicorn mentioned below. It’s something you’ve heard about, but don’t really believe the business benefits exist.  So it’s hard to create any sort of “social media meal” at all.

But progress is being made and it’ll be interesting to see the differences in how social media is used within different countries.  Just like there are different cuisines throughout the world, there’s sure to be “culinary differences” in successful social media in other countries.

#4: “Everyone says social media is a unicorn, but maybe it’s just a horse?”

Or the Lochness Monster?  That’s the response most appropriate to what I hear here in Europe.

As North American businesses use social media more in 2010 it’ll be easier for businesses in other countries to come up with a metaphor they can relate to and then learn how to adapt it to their own cultural specifications.

#5: “Social media is the ultimate canary in the coal mine.”

Speaking of metaphors, this is one that doesn’t translate well. Hopefully in years to come we’ll see the cultural differences in social media as a flock of different exotic birds.

#6: “The goal of social media is to turn customers into a volunteer marketing army.”

Of course, this is fascinating to observe through a cross-cultural lens to compare cultural differences.

For example, creating a “volunteer marketing army” is different in “highly independent” versus “highly collective” societies.  And there will also be differences when comparing results in cultures with “high context communication” versus “low context communication”.

#7: “It’s not viral unless it is.”

I love this one.  It’s not always easy for non-native English speakers to understand buzz words. They can often take on new meanings when adopted in different cultures. And this quote reminds everyone to not get carried away in selling social media.

#8: “Linkedin is for people you know. Facebook is for people you used to know. Twitter is for people you want to know.”

Outside of North America this appears to be different. There are cultural differences in how people like to connect with others and there are cultural differences in how different generations use social media.

The younger generations around me here in France definitely use Facebook for the people they know. In international circles LinkedIn is not necessarily for people you know. In fact, I often hear people in the UK say they didn’t feel the need to be on LinkedIn. And there are still too many questions about Twitter outside of North America and it may not be the best place to make specific international connections.

#9: “Facebook Fan Pages are email newsletters with smaller pictures.”

This is a great social media quote, but it doesn’t work in cultures where most businesses don’t use email newsletters.

But it can give forward thinking marketers in those countries a great idea to try out in their market. Many business successes originated from adapting and being an early adopter of what works well in one country to another country.

#10: “Social media isn’t inexpensive, it’s different expensive.”

For businesses in countries where social media is still an enigma, it can appear to be very expensive.  This is because it takes so much time simply to understand the value and figure out how they can use this to their advantage.

#11: “Social media creates kinship between companies and customers, and kinship equals purchase intent.”

The cultural differences in how people connect with each other and do business impacts how social media can be used for business.

On the one hand social media should prove to be a great tool for some businesses in connecting with potential customers. And on the other hand, there are cultures where social media’s role in getting sales will not be obvious.

#12: “Social media changes the relationship between companies and customers from master and servant, to peer to peer.”

Although I agree 100% with this social media quote, in some cultures it’s very difficult to create “peer to peer” relationships without meeting people in person.

In some international markets, it may be possible to a certain extent and prove to be helpful, but it won’t be easy. And in these cultures social media localization is a necessity.

#13: “Activate your fans, don’t just collect them like baseball cards.”

As an international marketer this is one of my favorite social media quotes.  Social media makes it easy to connect with an international audience, but are you doing anything with these connections?

I meet many business owners who say they want to develop their international business, but don’t know where to start.  Social media can be a great starting point to learn more about your international markets. But it involves putting in the effort to take those social media connections further.

#14: “Social media is about people, not logos.”

This social media quote can help all businesses. In countries where social media is not used extensively for businesses it’s easy to miss this. And it’s also why social media can be valuable within an international communication campaign.

#15: “Every company is its own TV station, magazine, and newspaper.”

This is another of my favorite social media quotes because it represents opportunities for businesses interested in reaching international audiences.  It’s not easy and there are limitations, but social media gives you platforms to connect with international markets and get feedback. It’s a great international market research tool when used strategically.

All businesses with North American clients or wanting to develop there must use social media… and it’s surprising to see how many of them still not using the fantastic communication tools social media gives them.

#16: “Social media allows big companies to act small again.”

I love international business development tools and this is what social media can be for many companies.

#17: “Passion is the gasoline of social media.”

This quote reminds me of how Clotaire Rapaille refers to the American culture as being adolescent in his book The Culture Code.  The capacity of this nation to use passion as a driver is wonderful to watch in action.  But it also makes me wonder if something else will fuel social media in other cultures.

#18: “You must fight social media fire with social media water.”

This is a great quote and leads to another one: “You must adapt social media to work well in different cultures.”

Now, It’s Your Turn

• How do you adjust your social media for international audiences?
• What cross-cultural challenges have you encountered using social media?
• What’s your favorite social media quote for international markets?

Please leave your comments below.

More on Cross-Cultural Social Media

• How to Connect Globally With Social Media
• Choice Of Social Media For International Markets
• The Cultural Divide In The Social Media Evolution
• Cultural Differences In Social Media Marketing
• How Cultural Differences Impact International Social Media
• 7 Cross-Cultural Skills For Businesses To Master Social Media
• Cross-Cultural Blunder On Latest Facebook Change
• Social Media Marketing Across Cultures
• Guerrilla Marketing With Social Media To Enter New International Markets
• Understanding Social Media For Stronger International Web Marketing

Copyright Cindy King 2006-2010 - International Business Blog

18 Great Social Media Quotes With An International Perspective

International Web Marketing

I just read Tamar Weinberg’s internet marketing advice and noticed the different internet marketing specialties she listed:

• Search Engine Optimization
• Link Building
• Affiliate Marketing
• Pay Per Click Marketing
• Social Media Marketing
• Email Marketing
• Content Marketing

I agree with Tamar when she says you can’t be an expert in every one of these. Most web marketers have one area they are really good at.

This got me thinking about the specialties I use to reach international audiences for my own business.  The first thing I noticed is that I don’t use Link Building, Affiliate Marketing and Pay Per Click Marketing.  And this is probably because I tend to jump right into new markets to learn everything I can about them first.

• I don’t see myself getting into link building as it’s done by most people today.  I tend to approach link building through social networking, more about that in a minute. But I do see link building changing in the future and I’ll probably be right there when it does because it will involve more meaningful networking.
• And I don’t see myself ever getting big into pay per click marketing. But having said that, I’m closely following the results others get with Facebook advertising and may use something similar in small doses in the future.
• Although I’m not really interested in the traditional affiliate marketing practices, I do a lot of networking and do use similar practices to build business networks. I can see myself joining in when this morphs into the business networking world a bit more.

After looking at the web marketing I do not specialize in, here is how I see my own international web marketing specialties.

International Social Networking

It all starts here for me.  This is how I learn what to do next, the other tactics I need to use and whether my web marketing is on target or not.  I rely on the feedback and constantly analyze results to learn more about my new international markets.

Social networking is a mindset and a way of being. It’s what you need for successful international web marketing.

Although Tamar doesn’t have social networking on her list, it is a part of good link building, affiliate marketing and social media marketing.  And I think it is essential in international web marketing and needs to be in a category all by itself.

I would definitely say this is my strongest international web marketing specialty.

Social Media Marketing

Social media marketing goes hand in hand with international social networking because much of the social networking starts on social media.

Social media marketing is not always a big component of international web marketing. It really depends on where you’re based and which markets you want to reach.  And you need to keep your finger on the social media pulse of the countries you’re interested in reaching, because things change rapidly.

I’m based in France and target an English speaking audience.  So I use social media extensively to develop my international business network and everyone in a similar situation should do so too.

Social media marketing works very well for me.  I’ve written before about how surprised I was when I realized my social media marketing was always 100% on target.  And I’ve come to realize this is because of the similarities between my international business skills and the cross-cultural people skills.

• My strong international business development skills make it easy for me to adapt business objectives into new environments.
• And my strong cross-cultural skills come in very handy in this social environment. I know myself well enough to navigate between the social and the business focus, skills you pick up when doing business with people from different cultures.

I would say this is my second strongest web marketing specialty.

Content Marketing

I love the results you get from content marketing.  There are organic search results of course.  But you also get lots of feedback through content marketing, and this feedback is important when you are trying to develop new markets in different countries.

And once you get feedback there’s so much more you can do to try to develop the relationships you create.  First there’s listening and paying attention to the whole conversation.  And then even if the content is static once it’s published online, you can still bounce back with more content and use different formats to see what the reactions this brings about.  It’s a game about finding out more about your audience.

I really find this fun and I’m good at it on subjects where I have enough knowledge to see the whole game.

Search Engine Optimization

Many businesses that want to develop international markets worry about the cultural differences in SEO and there are a few other search engines besides Google out there.  But the reality is that the Google algorithm does makes the vast majority of the world’s search engines tick.

So it makes sense to get great at SEO in the Google world first. And then once you’ve mastered this you can work on improving SEO results in other countries. And the truth is that if you understand your international clients, if you know the words they use when they need help online, and you have a good understanding of SEO, then you’ll know how to get good search engine results throughout most of the world.

SEO is important for everyone online and I spend a fair bit of time improving my skills and learning enough to follow the well-known SEO geeks and understand what they are talking about.

Email Marketing

This is my weakest skill because I don’t do enough of it myself and also because I barely read a handful of email marketing messages sent my way on a regular basis.

Instead of building an email list for all of my blog readers when I first started, I jumped in at the deep end and focused on building segmented marketing lists:

• Professionals interested in developing their cultural skills
• Businesses needing how to advice on getting international clients
• French people interested in copywriting
• French people interested in article marketing

This is not something I necessarily recommend you do, after all the funnel does start off with a wide end and then goes narrow.  But I like testing and playing around with marketing to learn more about my markets, that’s why I did things this way.

But I do follow a few people who use culturally targeted email marketing to develop international markets. I’m not sure how much this works in other cultures, but it’s definitely something I’ll probably spend some time looking into in the future.

International Web Marketing

Of course, after doing this exercise reviewing my own personal specialties, this has me thinking about international web marketing in general:

• What are the different specialties in international web marketing?
• How are the specialties in web marketing different for international marketing?
• How is international web marketing evolving and how does this impact what we do?

As always, I’d love to hear your thoughts. Please start the conversation below.

More on International Web Marketing:

• What Is Your Definition Of International Web Marketing
• How Too Many Contributions Spoil International Communications
• My Own Case Study – Small Business Flexibility In An Online World
• International Article Marketing
• International Email Marketing
• International SEO For Quick Results
• Mindset Differences Between Offline Marketers And Online Marketers
• The Difference Between An eMarketer And A Geek Marketer

Copyright Cindy King 2006-2010 - International Business Blog

International Web Marketing Specialties

Events

You’ll probably notice quite a few tweets and Facebook chatter about an event called Sugartone, the Sweet Business Blogging contest.

The Sugartone Sweet Business Blogging Contest is organized by BizSugar, the social bookmarking site for business articles, and Bloggertone the business bloggers community and it starts Monday March 15th.

Before telling you more about Sugartone, let me share with you why I’m involved.

BizSugar

My blog readers know that I’m always business focused.

Even when I talk about the soft people skills involved in developing strong cross-cultural skills, it’s always with a business focus in mind.

And even though I do a lot of social networking, all of my online presence is business related. I don’t have anything embarrassing online to hide.

This is why I appreciate BizSugar which is a social bookmarking site for business articles.  It’s a refreshing change compared to the rudeness or “snarky” comments encountered on other social bookmarking platforms.

The community on BizSugar is filled with like-minded professionals.  I even use it to develop my business network. And I enjoy the community there so much that I use it as a news reader and write a weekly review of the articles I find inspiring there for international business.

Bloggertone

I enjoy networking with the Irish social media community because so many of the Irish businesses are passionate about developing internationally.  Unfortunately most Irish companies need to generate international business to survive.  And as I’m also passionate about international business, and I enjoy their energy.  So I network with a number of Irish business folk online.

This is how I came to know Bloggertone which only launched a few months ago. And their growth has been fantastic. I really appreciate the strong community feeling in this blogging community. It’s a pleasure to network with them because they understand how to be social.

Bringing Both Business Communities Together

On the one hand you have a great community of professionals sharing their expertise by publishing articles on Bloggertone, and on the other hand you have another great community of professionals providing social recognition for business articles.

It was only a question of time before these two communities decided to do something together to help business professionals marketing their expertise online.

Sugartone

So, what is Sugartone?

Sugartone is the Sweet Business Blogging Contest for busy professionals to win $6921 in prizes to help them improve their marketing and generate more business.

It’s free to enter, easy for everyone to participate and there are lots of chances to win prizes.

Here are the 2 different ways you can participate in the Sugartone Sweet Business Blogging Contest:

• Write an original business article writer with a great title
• Vote and comment on the business articles submitted for the contest

There are 10 winners for the Top 10 Titles and 10 winners for the Top 10 Commenters

It’s that easy to enter the Sugartone Sweet Business Blogging Contest, so go check it out here

Copyright Cindy King 2006-2010 - International Business Blog

Sugartone: The Sweet Business Blogging Contest

Book Reviews

A friend of mine, Shane Gibson sent me a digital copy of Sociable! the book he wrote together with Stephen Jagger and it’s just come out today, so I thought I’d share some thoughts in a short book review here today.

There is a quote in Sociable! that jumped out at me:

“Change happens in an instant, it just takes us a while to adjust” – Anthony Robbins

I think this is how most people feel about social media. Shane and Stephen have written a great book for businesses who are having difficulty adjusting to the change in how people want to do business today. Sociable! shows you how to approach social media and mix it with live encounters with your audience to really get the benefit out of the time you spend on social media.

And the best part is the action plan at the end of the book with detailed guidelines for businesses to implement social media marketing and social networking.

What to know more? Here’s an audio MP3 of the first chapter of Sociable! to give you a sample.

Curious about why Shane and Stephen called the book Sociable? Listen to the audio interview here where Shane shares insights into some Canadian colloquialisms.

Read more Book Reviews:

Communication

Here are reviews of the books I have read recently to help me with communication for international sales:

• A Writer’s Guide To Powerful Paragraphs By Victor C. Pellegrino
• Content Rich By Jon Wuebben
• Get Content Get Customers by Joe Pulizzi & Newt Barrett
• Letting Go Of The Words – Writing Web Content That Works By Janice Redish
• Stories That Sell By Casey Hibbard
• The Culturally Customized Web Site By Nitish Singh And Arun Pereira
• The Magic Of Pre-Writing By Steven Osborne
• The Secret To Writing A Successful And Outstanding Blog By Liz Strauss

Sales

Here are reviews of the books I have read recently to help me with international sales:

• All of the Little Sales Books by Jeffrey Gitomer
• Asinine Advertising By Herschell Gordon Lewis
• Influencer: The Power To Change Anything by Kerry Patterson – Joseph Grenny – David Maxfield – Ron McMillian & Al Switzler

Web Marketing

Here are reviews of the books I have read recently to help me with international web marketing:

• Bit Literacy Productivity in the Age of Information and E-mail Overload By Mark Hurst
• Dotcomology The Science Of Making Money Online By Stone Evans
• How The Internet Works By Preston Gralla
• How to Win Sales & Influence Spiders By Catherine Seda
• Landing Page Optimization By Tim Ash
• Mastering Online Marketing By Mitch Meyerson
• Multichannel Marketing By Akin Arikan
• Online Competitive Intelligence By Helen P. Burwell
• ProBlogger by Darren Rowse and Chris Garrett
• Stats Faceslap By Ed Rivis
• The Ultimate Web Marketing Strategy By Ed Rivis
• Website Optimization by Andrew B. King

Copyright Cindy King 2006-2010 - International Business Blog

Book Review: Sociable! By Shane Gibson & Stephen Jagger

Membership Sites

The first WishList Member Training & Certification sessions took place earlier this week and it really sank in how you can use this membership plugin in many different ways.

If you have followed me for the last couple of weeks, you’ll know just how jazzed I am about the WishList Membership Plugin. I’m always on the look out for ways to use content marketing and thus web marketing to reach international audiences.

This new membership site software does provide some very interesting options for international marketers. Of course international marketing is complex and takes a fair amount of skill and effort. But I’m up to the task and just can’t wait to set up a few membership sites to start playing around with the free membership options for some international market research activities.

Different Memberships Models

But after listening to the first Wishlist training calls I came away with a very clear vision of how I wanted to set up all of my websites and the sales funnel I want to make in 2010.

By using a variety of different membership sites and by repurposing content I already have I can create a strong product series that makes sense for my business. All of my niche sites will soon be on WishList.

Here are the different membership site options I’m looking very closely at for my business:

• A “Modular Membership Site” where you pay everything up front (maybe with payment options) and where content is delivered over a few months. This means once you create the content and set it up, you leave it.
• A “Combo Membership Site” with “Private Access” + “Micro Continuity Membership” + “Protected Forum Membership“. Sounds familar? Well, I’m dropping my Ning group project and setting it up on WishList.
• A “Coaching Site” with both common access areas and specific membership levels for each individual clients. Using a membership site plateform makes it easy to work with international clients.
• A “Project Management Site” for launch management.  This is similar to the Coaching Site except the content delivery will be set up differently. And again, it will be a big help in international launch management.
• A “Protected Download Site” for some niche specific marketing activities.  My ideas are still bubbling on this one, but this will be for targeted marketing tactics.
• And I’m also extremely interested in the “Free Membership” options for international marketing research tactics. This should play a huge role in my international market research, or should I say international community research.

Choose The Right Membership Model For Your Content Creation Commitment

Now you may not have noticed that I am not yet including the more popular membership site models just yet.

• The traditional “Publisher Membership” site and sister “Monthly Content” model. These require a long term commitment to creating content every month over a long term.
• The “Micro Continuity Membership” programs. These are short fixed-term membership programs with a monthly payment and they are getting a lot of buzz right now.

The reason for this is because I already have lots of content I want to use for at least one Modular Membership Site.  All of the membership options I’m looking at do not require heavy content creation.

After blogging for two years and on two different blogs, I have enough material to put a few different packages.  Of course, I do need to edit and repurpose existing content and I will have to create some new content.  And this will take some time. The launches of these membership websites will be staggered out throughout 2010. And right now I am busy drafting:

• Editorial Calendars
• Communication Schedules
• Promotion Plans

Once these membership sites are up and running I’ll go back and look at the membership site models that require a bigger commitment to content creation.

Fun With Membership Site Marketing

But quite frankly, I’m expecting to spend time tweaking my membership site marketing.  I don’t anticipate launching any of the bigger content heavy models next year.

You see, technically these membership site options exist because you can control many different things on the different levels of your membership site. You can drip feed content, change sidebars & dashboards for different membership levels.

There are New Marketing Opportunities With Membership Sites and these are worth spending the time exploring. Besides once the developers have access to the Wishlist API, there will be more fun plugins to play around with.  Next year there will be more creative options to beyond the traditional membership sites models to check out.

What about you?

• What other membership site models do you want to try out?
• How do you think a membership site can help you research your online community more?
• What would you like to get out of a membership site and what model would be best for you?

More on Membership Sites:

• New Marketing Opportunities With Membership Sites
• WishList – A Great Marketing Tool To Get To Know Your Market Better

More in these Get International Clients Business Guides

• Design Your International Visibility
• International Market Research

Copyright Cindy King 2006-2010 - International Business Blog

Different Membership Models For Your Business Needs

Every December for the last 3 years I look forward to hooking up with an excellent web marketer I now consider a friend. December is when Alex Mandossian begins his TeleSeminar Secrets. I’m looking forward to participating actively this year and hope you join me on this first step.

Full disclosure: All of the links here are affiliate links.

“December 1st marks the first day of Global Teleseminar Week which also begins ‘Teleseminar Marketing Season’ in winter and spring,” says my friend, Alex Mandossian.

On the first Thursday of December (for the past five years), Alex hosts “The BIG Call” which I have decided to co-sponsor this year, so I hope your participate

This year, the first Thursday of December falls on the 3rd, so clear your calendar for that evening. If you do register for The BIG Call make sure you use this VIP Discount Code: AM3964. (That VIP Code shaves-off $79 from the $99 tuition everybody will pay without it).

WHY Participate? Because you’ll get private access to over 2 1/2 hours of densely-rich content that will significantly do two things for you:

1) More Money: You’ll dramatically increase the possibility of transforming your annual income into a monthly income within 3 years

2) More Time: You’ll dramatically increase the possibility of maintaining your current income (if happy with it) and triple your time-off

WHAT Is The BIG Call? It is a LIVE and unique Teleseminar training on how to grow (or start) a business by adding the power Teleseminars to your marketing mix. You will get a 21-page Action Guide that you’ll fill-in during the call as you listen and follow along with Alex guiding you along the way.

HOW Do I Participate? Just grab your mouse and click here. If you’re reading this in time to become one of the first 200 who register, you’ll even get an important bonus gift for taking immediate action. Click here and take a look!

WHAT IF I Do Participate? You’ll get access to the same Teleseminar training that many thought leaders such as Jack Canfield, Ivan Misner, Les Brown, Harv Eker, Dan Sullivan, Bob Proctor and Brian Tracy now utilize in their business. Take a look at “Page 15″ of the Action Guide you’ll get after you register.

Alex has an unprecedented 365-day money back guarantee, if you have a sliver of doubt that this Teleseminar Training will exceed your expectations.

So you really have no excuse not to grab your mouse right now, click here and get registered. And because you’ve read this far, I know you’re more than just curious about how The BIG Call may change your personal and professional life.

Copyright Cindy King 2006-2010 - International Business Blog

Will You Participate In The “BIG Call” With Me?