It’s been a while since I’ve blogged here and I’d like to share a little bit about what I’ve been up to besides spending time over at Social Media Examiner.

Over the last year I’ve been bouncing back and forth between my home in France and the United States.  Although I grew up in the Bahamas with American radio and television and traveled there quite a bit when I was younger, this is the first time I’ve really experienced the American lifestyle for over 20 years.

And several things stuck out since I’ve become accustomed to the European way of life.  What’s funny is that most of the cultural differences I first noticed are related to being “green”.  Here they are.

Over-sized Cars

The first thing I noticed was obviously the sheer size and the number of big cars and vehicles. Of course I knew this. But it still took some getting used to.

After a couple of months the size of the cars became “normal” because everything seems to be geared towards it.  There are parking spaces of course, but it also now seems logical to jump into a car to get to the next place on your list.

But still, the percentage of big vehicles feels strange when the press you’re used to talks about the world’s oil supply not being indefinite and the constant increase in the price of gas.

If I had a company here and picked up international clients from the airport, I’d probably give careful consideration to the type of car to use if this was their first (second or third) time in the US.

cc licensed flickr photo by TheMM

Lots Of Plastic

Here’s the second thing that took some getting used to. I am dumbfounded by the use of plastic in everything I buy at American supermarkets.  I’ve opened cardboard boxes to find plastic wrapped in yet another layer of plastic more than once.  It seems like there’s a competition on how much plastic manufacturers can use to package their wares and how creative they are with it.

And ziploc bags are definitely a hot trend.

This makes me wonder how businesses adapt their packaging for American markets?  And will this trend in using lots of plastic and more than two layers of packaging spread to other countries?

I’m definitely rethinking all of the packaging I use to send to American clients now.

cc licensed flickr photo by miuenski

Little Recycling

With this use of plastic and sometimes even multiple layers of packaging you’d think there would be a variety of recycling containers.  But there isn’t.

I have seen separate bins for cardboard boxes and similar materials.  But that’s it.

When I lived Switzerland almost 30 years ago I knew several people who even recycled their tubes of toothpaste and the tops from their yogurts in separate recycling bins.  That’s in addition to the one for cardboard.  And they cleaned everything before putting them recycling.  That was commitment!

After seeing that level of green recycling so long ago, I still feel things are slow in the small village where I now live outside of Paris. I have 3 different garbage cans.  And I’m expected to use my vegetable waste to make my own compost in the garden, carry my empty bottles and newspapers and magazines to the special containers down the road.

And you know what I noticed… The garbage can I use for cardboard and plastic in France would be filled in about 3-5 days based on what I throw away when living in the United States.  But when I’m at home in France this garbage can is only picked up once every 2 weeks, and it’s rarely full.

I’m sure the packaging industries are up to speed on these cultural differences in how too much or too little packaging is used. But I think this is something all international marketers need to take note of.

cc licensed flickr photo by ali eminov

Short Washing Machine Cycles

It’s not all bad for the American way of life. I did find something that I’d love to have back home.

The average length of the washing machine cycle I use in France is about an hour and there’s even a two-hour cycle on my washing machine. But in the United States all of the washing machines I’ve used so far have twenty minute cycles.  And that’s the longest cycle I’ve seen.

I definitely like the shorter washing machine cycles. This is so practical!

And speaking of washing machines… this reminds me of a great article in Interactions Magazine on cultural differences when adapting your products to international markets. It’s well worth the read!

cc licensed flickr photo by ny156uk

International Marketing Insights

These little differences may not seem like much, but they can help you with your international marketing more than you think.  They highlight:

• Just how important it is to understand how your international clients live
• How small assumptions can quickly lead to failure

This is why you need to get beyond the differences you see, scratch beneath the surface and try to understand the reasons why the differences really exist. Then you can apply this understanding to your particular markets for insights into how to begin adapting your marketing to different countries.

Now over to you:

Those were the top three things I noticed most.  What about you?

• What cultural differences do you notice between the American way of life and the European way of life?
• Have you become so used to the cultural differences that you don’t question them any more?
• What cultural differences have impacted your business?

Copyright Cindy King 2006-2010 - International Business Blog

Cultural Differences In Lifestyles: Shades Of Green

One of the reasons why I started this blog 3 years ago was because I hear too many objections from businesses about why they’re not going international.

I live in an area outside of Paris where there are a lot of small and mid-sized businesses. And almost every time I leave my house I run into a successful business owner or local business man.  After the usual greetings, and given my international business background, this person almost always tells me they want to develop their business internationally…

But they always add an excuse.  And I don’t find most of the excuses I hear to be valid reasons to stop you from developing your business internationally if that’s what you want to do.

Here are the three excuses and objections I hear the most often.

#1: Fear Of Change

“We’d love to develop our international business, but you know what, our business is fine as it is. We don’t want to change anything.”

In order to get international clients you usually need to make changes in how you operate your business.  And although the businessmen I meet have successfully built companies they seem to be afraid of change when it comes to international markets.

Tip: Take things slowly.  The advantage to this is it will help you to acquire the change of mindset you need to adopt to develop your business in other countries.

A good first step is to ensure you don’t push away any international clients.

#2: It Costs Too Much

“We’d love to develop our international business, but we don’t have the money for it.”

This really depends on your particular business and the path you choose to take to get international clients. But don’t confuse things by making assumptions too quickly.

There are 5 different way to create an international business and 7 traditional paths to develop your international business.  You can sign a contract with an international sales distributor or open up shop in a foreign country and these options have different costs.

Do your research first and don’t assume you know how much it’s going to cost.

Tip: International content marketing for a broad international audience combined with proactive social media networking might be easy to include in your budget today… specially if you are already marketing online.  And this will help you find the best path to international sales for your business to take.

Strategic content marketing at this level can give you the feedback you need from international markets to make the right decision for your next step towards an international business.

#3: We’ll Do It Later

“We’d love to develop our international business, but you know what, we’ll do it later.”

Fair enough.  There’s a time to actively go after international clients.  You’ll need the right international resources and the right international business skills.  But there is something you can do beyond simply watching what your competitors are doing abroad.

Tip: Look for hidden opportunities to develop your international markets. If you’ve got an online presence the chances are that you’ve communicated with people from other countries.  But what have you done with this communication?  What have you learned from these interactions?

Many businesses don’t really do anything. In addition, so many businesses make the false assumption that a few international sales means they already have an international business and don’t need to do anything else.  But that’s not true.

Your business needs to learn how to market and sell your products and services in different countries before you can develop your international markets. And your initial communications are where you can begin learning how to do this.  You’ll figure out how to get more international business when you look for the opportunities that come to your doorstep.

Develop Your International Business

There are many reasons to seek international business and there are certainly some good reasons not to.  (I’ll write about those later.)  But as you can see from above, some of these excuses not to develop your international business can cost you sales.  It’s foolish to not do anything about developing your international business.

This is why I blog here.  To inspire and get businesses unstuck when it comes to getting more international clients.

Of course, it’s easy for me to think it’s simple. After all I’ve been in international business development for over 25 years in the field. And I know there are steep learning curves and some international markets are not always possible to develop and you need to recognize them.  But there’s no reason for you to add additional barriers.  And that’s where I try to help you here.

Please let me know more about you and where you’re stuck in your international business.

• What’s your excuse for not doing more to develop your international business?
• Are you learning about your international markets from the international clients you already have?
• What have you changed to get more international clients?

Please share your comments below.

Copyright Cindy King 2006-2010 - International Business Blog

3 Top Excuses For Not Developing An International Business

Building a blog takes a lot of work, and when you’re blogging for business it requires even more effort. In addition to blogging, you also need to make sure your blogging is aligned with your business model and you have to come up with a solid content marketing plan.

The trouble is many things are in flux.  Your blogging and content marketing will change as you learn more about your audience.  And blogging requires a high level of investment that is not always easy for to sustain. Because quite simply: life happens.

This is why the blogging journey is often bumpy.

Break From Blogging

For the first time in two and a half years I was forced to take a break from blogging here on this blog.  It was not planned.  But more than one thing got in the way in different areas of my life.

• It all started with my trip to Toronto last June
• Then I unexpectedly decided to travel so much that I’ve barely been home the rest of the year
• And health became a priority as I adopted a diet with over 80% raw food. But this meant less energy while I learned about nutrition all over again
• During this time I’m happy to say that my work with Social Media Examiner increased.

As my day-to-day activities changed drastically I was forced to put aside blogging here on my personal blog.

Better Content Marketing Strategy

But there is some good news about being forced to stop blogging.  My content marketing strategy needed an overhaul in order to integrate the changes in social media over the past year, and to adjust to my business objectives which also changed this last year. This break gave me the opportunity to refine my own marketing strategy.

Now that I’m ready to get back into the blogging seat once again my new business blogging plan is better than before.

But a plan is not enough to ensure blogging success.  When you’ve never blogged before or haven’t been blogging for a while, the first few months are critical.  So I also needed an action plan to ensure blogging success.

Better Business Blogging

This is why I’ve got a few activities planned to make sure my transition back into regular business blogging goes smoothly.

I’ve already established a business blogging plan within a content marketing strategy that’s aligned with my business. That’s all on paper. What I need now is a few activities to make sure I blog consistently over the next few months. And why not improve my blogging skills at the same time?

Here are three blogging courses I’ve signed up for.

Blogging Success Summit: (Affiliate link) This is an online webinar that takes place in February with 23 excellent presenters.  Just like the previous Success Summits it takes place over a period of several weeks and they’re recorded so there’s no excuse: I’ll listen to all of them!

But the thing I like most about all of the Success Summits is the private LinkedIn group.  It’s great to meet up and chat with fellow business bloggers.  And the presenters usually participate there too.

Although it’s only just opened people are taking advantage of the early bird rate and signing up.  That’s great news because this means the Blogging Success Summit LinkedIn Group is already open. So discussions in the private LinkedIn Group have already started.  This is just the kind of interaction I need right now.

Join me on the Blogging Success Summit to learn about current business blogging best practices and hook up with a community of business bloggers.

Web Content Café: This is a lovely little hang out run by the web copywriter Nick Usborne. It’s a paid membership site where Nick gives you a short daily content ideas to keep the creative juices flowing and your web content fresh.

What can I say? I like it.  It’s just the right “everything” for me: right length, right writing style and lots of small actionable ideas. Just what I need to improve my blogging in small, easy steps.

Join me at the Web Content Café to find ideas and daily inspiration to improve your bloging.

Spectacular Post Bootcamp: This is a new program put on by Stanford Smith over at Pushing Social.  Although I only recently discovered Stan I was hooked immediately. He works with big clients during his day job and helps the small business bloggers on Pushing Social in his spare time. Somehow his expertise comes through with just the right tone for business bloggers.

The Spectacular Post Bootcamp is a video a month and it’ll get me to review blogging basics in a way that I find motivating.  I like Stan’s approach.

Join me at the Spectacular Post Bootcamp to review blogging basics.

UPDATE:

Blog Topics:  Chris Brogan has just come out with Blog Topics where he emails you 10 ideas to write blog posts each week.

Chris’ vocabulary and communication style resonate with me. He uses words that put the gears in my brain in motion. So I’m giving this a whirl too.

Join me with Chris Brogan’s Blog Topics to get more ideas to write blog posts.

Tools For Good Blogging

That’s what I’ve planned to help me get through the first few months of blogging.  If you’d like a more in-depth review on one of these please let me know.

I’ll also be attending SOBcon in the Spring and hope to find a good blogging partner to share the rest of the year’s journey as part of the next phase.

What do you do to improve your blogging? What has helped your blogging most? I’d love to hear your story, so please leave a comment below.

Copyright Cindy King 2006-2010 - International Business Blog

Better Business Blogging

The international aspect of social media can lead to some interesting discussions. Jessica Faye Carter over at Technicultr recently brought up the question of whether social sites such as Facebook, Twitter and LinkedIn should collect information about their user’s ethnicity and she asked me what my thoughts were. You can read more here.

The Big Roadblock To Ethnic Marketing In France

Now I’ve spent many years in international marketing, I live in France and have a French company.  So my first thought was that a French company would not be able to do this.

There is a law prohibiting anyone from keeping any information related to race.  This law is widely regarded as a measure to prevent discrimination, but it also severely limits any form of multicultural marketing in France.

Here’s what Wikipedia has to say about it:

“It is illegal for the French state to collect data on ethnicity and race, a law with its origins in the 1789 revolution and reaffirmed in the constitution of 1958. Some organisations, such as the Representative Council of Black Associations… have argued in favour of the introduction of data collection on minority groups but this has been resisted by other organisations and ruling politicians, often on the grounds that collecting such statistics goes against France’s secular principles and harks back to Vichy-era identity documents. During the 2007 presidential election, however, Nicolas Sarkozy was polled on the issue and stated that he favoured the collection of data on ethnicity. Part of a parliamentary bill which would have permitted the collection of data for the purpose of measuring discrimination was rejected by the Conseil Constitutionnel in November 2007.”

The French Environment Around Ethnicity

When you live in a country with a law like this that’s been around for a long time and regarded by the general public as being something to be proud of, it’s easy to assume that a significant portion of the French population would not react in the same way as people from other cultures to the collection of information on ethnicity.

This is simply because they aren’t used to being asked these types of questions.  Their first response would probably be influenced by this cultural layer.

The French Cultural Environment Is More Complex

But it’s not the only factor at play here.  In parallel to this is the national pride the French have of being the country that wrote the “Droits de l’homme”, the Declaration of the Rights of Man and of the Citizen, which was a precursor to other international human rights documents.

This heritage creates a very unique environment in how the general population perceives anything remotely related to ethnic information, including collecting it and sharing it.

Different Cultures React Differently

Of course many other countries are active in combating racism, but how they go about doing this largely depends on their own cultural environment.  And what about the cultures where “combating racism” isn’t really perceived in the same way as other countries?

Different cultures approach this difficult issue from a variety of different angles.  So there is a variety of different cultural environments to deal with.

American Political Correctness

This makes me think about the wave of being politically correct in North America and how this has meant that I’ve had to change the way I refer to black people several times.  I grew up in a country which was 75% black when I was born and this percentage is now higher.

When it first became “politically incorrect” to use the word “coloured” which was what was used when I was young, well OK, I changed my vocabulary.

But the debate about what was considered the right word to use continued over the years, and I had to change my vocabulary yet again.  The acceptable word to use when referring to black people has changed too many times in my life time for me to follow any more.

And this got me to think about the meaning people associate with words.

Personal Emotional Baggage

Even though I may be considered “white”, my skin quickly tans to a very respectable deep shade of brown. Yes, brown.  Not beige or tan.  Brown.  And my skin is never “white”.

After following all of the changes in what is considered the right word to refer to black people, I looked at the colour of my skin and wondered if I should get upset about being called “white” because it’s not a very accurate word to describe my skin colour.  Of course I didn’t.  It’s just a word used in communication.  It would only become an issue if I were to take on some emotional baggage and assume that “white” isn’t appropriate, or if someone added their emotional baggage to the word when they used it.

Collective Cultural Baggage

The topic of ethnicity stirs up all sorts of baggage.  In addition to the personal emotional baggage, there’s  the baggage we acquire through the cultural environment we live in.  This is why anything related to ethnicity gets complicated.

It’s very easy to lose control… because you can never control the baggage other people have.

And to complicate things, most people aren’t even aware of the baggage they are carrying around. They don’t realize that they have cultural baggage acquired through the cultural environment they live in. They just assume the world they live in is the “real world”, the one that’s “right” and the one that should exist everywhere else.

So, it takes great wisdom to limit the risk of things getting out of control due to cultural baggage.

Ethnicity In Social Media

Even if there have already been social media platforms where people share information on their ethnic origins, the online social environment is different today.  Social media platforms simply have greater international reach than before.

Facebook has over 500 million people today across the globe, even if it is not used in the same way across all of the different countries.

And as social media develops further, will everyone across the globe be present on the same social media platform with the same mindset?  It’s highly unlikely.

Should Social Sites Ask Their Users To Share Their Ethnic Origins?

As a cross-cultural marketer I would love to have the information. But on a more personal level I believe this is not easy to do on social media sites with such a wide international reach… assuming the social media sites want to continue growing their international markets.

Although I do think it’s possible to incorporate some ethnic information on certain platforms, the challenges are great when looking at this from an international perspective. You must not under-evaluate the risk of things getting out of hand or being used wrongfully at some point down the line.

Now it’s your turn…

• Do you know of any other problems when asking for ethnic information on social media sites?
• What is the top benefit of social media sites asking for information on ethnic origins?
• Do you think social media sites should ask for your ethnic origins?

Please leave your comments below.

Copyright Cindy King 2006-2010 - International Business Blog

Ethnic Origins On Social Media

Culture impacts international business in a wide variety of ways. I’ve been taken by surprise many times by the extent of its impact. It’s difficult to identify all of the ways culture impacts business because culture evolves over time. This means different cultures are evolving at different speeds and in different directions.

The advice given in books written only a decade ago can be counterproductive today. And the cultural insights we picked up on our trips after university may not help us in international business today.

So what can you do in an environment where cross-cultural miscommunication and blunders pop up unexpectedly. Well one of the best tactics to work effectively in an international environment is to develop an open mindset.

Open Mindset

What is an open mindset?  It’s not always easy to grasp and it can have a slightly different meaning to different people.  But I’ll have a try at explaining what an open mindset means to me in international business and the steps you need to get there.

Self-Examination For An Open Mindset

There are several steps in the process of self-examination. I’ve put these steps first, but in reality I believe our path to opening our mindset is an on-going one.

• It’s not really something you can pick up once and then assume you’ll always have an open mindset.
• It’s a learning process and some steps take more time than others to absorb.
• Sometimes we need more time or experience to be ready to be able to learn more.

So you’ll also need to come back and revisit these steps as you grow your mindset.

#1: Recognize Your Own Focus

It’s important to understand where you are, what occupies your mindset and how different your viewpoint can be when compared to other cultures. How you set your own vision will determine what you see and how open your mindset is.

I don’t think there’s anything wrong about having a narrow focus for certain activities. We might even need this.  But when you are meeting with people from other cultures it’s important to realize just how limiting your own focus or vision is. It’s up to you then to open up or alter your reactions and come back when you are more able to meet people on their level.

#2: Identify Your Assumptions And Question Them

Many “mistakes” in international business begin with our own assumptions and culturally specific expectations being out of sync with another culture. Unfortunately it’s not always easy to identify the assumptions we make because we get so used to our own way of doing things and our own habits.

As you encounter a bit of cross-cultural friction, stop a second and question your assumptions.  Take the conversation slower and try to ask the other person the right questions to find out where the friction came from.

#3: Free Yourself Of A Negative Outlook

When we are confronted with different cultures human nature rears it’s head. We tend to view ourselves as being “good” and “right” while others who do things differently to us are quickly labeled as being “bad” or “wrong”.  Negative reactions are commonplace.

As soon as you recognize any elitist behavior recognize this and give others to the time you need for them to show you where they are coming from.

#4: Avoid Negative Judgment

People are usually good at understanding why it’s good to avoid quick judgment, but they have rather short definitions for “quick”.  In my international business experience I’ve learned to compartmentalize professional from personal expectations and to avoid all negative judgment of people from other cultures.  And this has come from making mistakes because there were too many times when I thought I was right passing a negative judgment only to discover my error much later on.

Most negative judgments stem from our incapacity of understanding another culture. Instead of focusing on the negative aspect I see in others, I focus on my own preferences and this usually leads to the right place.

Actions To Open Your Mindset

Once you have looked internally at all of the cultural baggage you bring with your own mindset, then you can work on opening and developing your mindset.

#5: Encourage Interaction

The next step is simply to cultivate interaction and open your mindset further. It’s also about cultivating an open attitude in your actions and making sure your actions are perceived as inviting interaction. So you’ll also hone your cross-cultural skills as you stimulate more interaction from others.

#6: Open Your Communication

When you interact more with people, you’ll probably see ways to open up your own communication a bit more to provide others with a deeper understanding of yourself and your ways of doing things.  This is fine-tuning your own communication to come across as more open to communication.

#7: Get Curious And Eager To Learn

An open mindset is a curious mindset.  It means you are eager to learn about others in order to understand people from different cultures fully and communicate on a truly one-to-one level. People from other cultures seem to do strange things, but often when we get to know the reasons behind their “strange” behavior, it all makes sense. Different ways of doing things appear normal when they are set in context.

How do you get curious?  Questions are important, but adapting your questions to find the right ones to ask people from different cultures is even more important.  You’ll need a broad international experience to fully develop your skills in curiosity.

Nurture Your International Talent

An open mindset is a sign of someone who can identify their own strengths and weakness and open their minds to feedback and question who they are.  And this open mindset can give you the upper edge in international business when dealing with different cultures. It’s not always easy, but it is always rewarding both on a professional level and on a personal level.

Now, over to you…

• What does an open mindset in international business mean to you?
• How do you develop an open mindset for international business?
• Why do you think an open mindset is important for international business?

More on Culture In International Business:

• How Culture Impacts An International Business
• What Is Culture? A Mind Map For More Sales
• Where Do You Want To Work?

Copyright Cindy King 2006-2010 - International Business Blog

7 Steps To An Open Mindset For More International Business

Twitter

Here is my article which was first published on Social Media Examiner:

Twitter is a great platform and it truly rocks for person-to-person networking. But what if you want to grow your network or find more people to connect with offline? This is where Twitter events can be very useful.

Twitter events allow you to network at specific times with larger groups of people through the use of hashtags.

Twitter events can help you find people to build your own Twitter network. And as you participate in these events, you will increase your Twitter authority on the topics you discuss. You can even create your own Twitter events to drive your networking and social media marketing.

6 Types of Twitter Events

First you need to identify the groups of people you want to network with. Then you should choose the types of events where it’s easy and comfortable for you to network with these people. This is how you can slowly build up meaningful one-on-one relationships with people who matter to you and to your business.

Fortunately there are several different types of groups gathering around specific topics on Twitter at specific times.

Here are events that take place offline where people use Twitter as a communication tool to share their experience of the in-person event.

#1: Live events. You’ve probably seen Twitter hashtags used by people tweeting from conferences. People can tweet about any kind of live event. If you want to get the most out of your Twitter networking at a live event, you should do as Adam Vincenzini says and plan ahead to ensure viral Twitter coverage of live events.

#2: Tweetups. Tweetups are when you meet your Twitter connections in real life. Tweetups can be impromptu events or with slightly more organization. And they’re a great way to do some traditional offline networking.

What is a Tweetup?

#3: Large-scale offline Twitter events. Some offline events such as the Twestival fundraising event are organized on a wider scale and bring a large Twitter community together. These are also interesting places to expand your Twitter network if the community is a good fit for your business.

Twestival gets people on Twitter to meet up all over the world.

Here are some events that only take place on Twitter:

#4: Current events. Many businesses can benefit from staying current on trending topics and participating in relevant Twitter conversations. Some current events or breaking news may give you reason to create your own Twitter discussion or chat event.

#5: Twitter Interviews. You can conduct Twitter Interviews with different communication goals. You can do the interview like a journalist or, as this is on Twitter, you can conduct it more like a game show, with a short set of questions aimed at having more fun. Choose the kind of Twitter interview to use to give you the networking environment you prefer.

You can also find the Small Business Buzz chats on their blog.

#6: TweetChats. There are a number of regularly scheduled TweetChats. Small Business Buzz, or @sbbuzz on Twitter, holds chats every Tuesday to discuss small business topics. Another interesting regular TweetChat takes place on Thursdays, @lrnchat to discuss learning and social media. It’s easy to see how you can expand your Twitter network by finding TweetChats with your preferred audience.

Variety in Communication

It’s important to note that people use multiple social media platforms for communication. Conversations are not limited to Twitter. There are also interesting events to look for outside Twitter and then come back and follow the contacts you meet there on Twitter.

Facebook. Many events are shared on Facebook. Be sure to follow the people you meet on Twitter, find them on Facebook and have a look at what they share and discuss there.

LinkedIn. Be sure to check out LinkedIn events too.

Although it requires a little bit of research, it’s often easy to create strong relationships when you connect with the same people on different social media platforms. It’s interesting to note that one-on-one networking is usually easier to initiate on Twitter.

Tools for Twitter Events

Hashtags. Hashtags are key. They enable people to gather into groups on Twitter. This is how you find others interested in similar topics. You can read more about how to follow hashtags in this previous article.

Twitter tools. Many Twitter applications come and go, but they often have some great features and make Twitter networking easier and more fun. Unfortunately, there isn’t a solution to fit all of your needs in following or creating Twitter events. So it’s always worthwhile doing a little research to look for what’s useful for you. Here are some Twitter applications you may find interesting: TweetChat, Tweetvite, and TweetMyEvents.

Event tools. Sometimes you simply need an event management tool. There are a variety of online tools to help you: Eventbrite, Amiando and meetup are popular event tools. But again, you’ll need to check them out to find the one best suited to your particular needs.

Social Media Networking

Twitter is only one social media communication tool. Other social media platforms work well when combined with Twitter networking. For example, many people share photos from events on Flickr and they often share the links to their photos on Twitter. The comments on these photos are also a great resource to help you find people to follow and grow your network. You can also do the same research with YouTube videos, Posterous pages and any other social media platform your audience frequents.

In addition, Foursquare and other geo-location applications are making it easier to create events and bring people together in person. This is why more and more businesses will be including event networking in their social media marketing plans. And Twitter plays a key role in developing your network, thanks to its ease of real-time one-on-one networking.

What other events on Twitter do you use to grow your Twitter network? Have you participated in a Tweetup? If so, what was your experience? Please share them in the comments below.

Copyright Cindy King 2006-2010 - International Business Blog

How to Use Twitter Events to Grow Your Network

Twitter

Here is my article which was first published on Social Media Examiner:

Are you a newcomer to Twitter? Do you need a little help crafting tweets to engage people in meaningful conversations?

You can start a conversation on Twitter in many different ways, but they all come back this: be yourself and find the right tone to engage with people you want to get to know better.

In this post I’ll explore some easy ways to start Twitter conversations. You’ll see just how easy it is to take this first step in networking on Twitter in fewer than 140 characters at a time.

Social Media Examiner’s Facebook fans recently shared some great ways to engage people on Twitter. Based on their recommendations, here are 12 tips to better engage people on Twitter:

#1: Publish Useful Tips or Facts

One of the first ways you can contribute to the conversation is to share useful information. This is always welcome when it’s given from a fresh perspective. And it’s a great way to grab the attention of the people you want to reach.

Cyndy Hoenig offers about five PR tips a day… Notice how she used the word you in this tweet to grab readers’ interest.

#2: Retweet to Acknowledge Others

Retweeting other people’s tweets is a form of acknowledgment. Why not add a comment at the same time and add more to the conversation? Simply being social is a great way to get people to notice you and begin making connections.

Jonathan Saar is simply being social.

#3: Reach Out With Follow Friday

Although Follow Friday (#FF) has been around a while, it can still be a good way to initiate conversations when you put a little thought into it.

#4: Answer Other People’s Tweets

Another easy way to engage people is to respond to others’ tweets. Whether it’s a question or something that grabs your attention, try to respond in an authentic voice. People recognize sincerity and are more likely to respond to it.

Janice Campbell shows us how natural conversations can be on Twitter.

#5: Respond When Something Grabs Your Attention

When responding to something that interests you, show it. Show you care about what people have to say.

Cheryl Garrett adds a personal touch to her professional Twitter presence.

#6: Introduce Yourself to New Followers

Give your new followers a personal welcome that shows you care about getting to know them better. Some people do this in the public Twitter feed and some people prefer introductions in direct messages. Find out what’s best for your audience.

#7: Introduce Yourself at Twitter Events

You’ll notice people following live events on Twitter with a hashtag. When you attend your first event on Twitter, don’t get distracted by the tools and forget your social manners. Remember to introduce yourself to everyone. And why not follow up personally with a few of the other attendees after the event? This is a great way to meet new people with similar interests.

#8: Let People Know When You Add Them to Your Twitter List

As you add people to your Twitter lists, give them a shout-out to let them know. Everyone enjoys this small sign of recognition.

#9: Ask For Help

Many other people on Twitter are also looking to engage in meaningful conversations. Make it easy for others to respond to you and tell them what you are looking for.

Daniel Casciato uses Twitter to find sources to interview for his articles.

#10: Say Thank You

You’ll find many different reasons to thank people on Twitter.

Notice how Amy Porterfield is connecting with this person on both Facebook and Twitter.

#11: Say Thanks When Others Add You to Their Twitter Lists

The people who add you to their Twitter lists are often good connections because you share similar interests. Reach out to thank them and introduce yourself personally.

#12: Ask Questions

Questions work wonders on Twitter. With a little thought you can come up with great questions to find the people you want to engage with on Twitter.

Katie Fox asks a specific question to engage conversation of interest to her.

As you can see, it’s easy to start conversations on Twitter.

Now it’s your turn. What other Twitter conversation starters do you use? Please share your comments below.conversation starters do you use? Please share your comments below.

Copyright Cindy King 2006-2010 - International Business Blog

12 Tips to Engage People on Twitter

Twitter

Here is my article which was first published on Social Media Examiner:

Want to expand your Twitter business network? Looking for a way to get to know someone better before connecting with them outside of Twitter?

Twitter interviews are the answer. Twitter interviews are simply interviews where the conversation is carried out entirely in tweets. Here’s a few of the benefits of Twitter interviews:

• You learn more about the people you interview.
• You show your Twitter audience whom you are interested in connecting with.
• You give others the opportunity to share more about themselves.

Twitter interviews can be fun for everyone when you do them right.

Live Twitter Interviews

Jay Baer has been doing “live Twitter interviews (aka twitterviews), long before George Stephanopoulos popularized the concept by chatting with Senator John McCain in 140 character bursts.” Here is Jay Baer’s compilation of his Twitter interviews.

Want to learn how to do great live Twitter interviews? Here’s a 7-point checklist.

#1: Determine Reasons for the Twitter Interview

First, you need to have a clear understanding of why you are conducting your live Twitter interviews. This will help you choose the best people to interview and the right questions to ask to get the most out of your interviews. Here are some possible reasons:

• To provide valuable or unique insights to your Twitter audience
• To have a bit of fun and share it with others
• To network with others and get to know them more
• To help someone promote his or her latest book or services

#2: Make Pre-Interview Contact

You need to make sure the person you interview understands the reasons why you are conducting the live Twitter interview and agrees with this. If you want to provide valuable insights to your Twitter audience and your Twitter interviewee only promotes his or her services, the experience will not be a good one for anyone.

Send a pre-interview email outlining what to expect and how it will take place. Don’t assume everyone is as Twitter- or web-savvy as you are; they may appreciate the extra information you can give them.

#3: Decide on a Hashtag

Hashtags make it possible for everyone to follow the Twitter interview. So you’ll need to come up with an easy hashtag to use.

Jay Baer uses #twt20 for his Twitter 20 interview series and I use #ckinterview for my cross-cultural Twitter interview series.

You’ll want to let people know what your Twitter interview hashtag is so they can follow along or search for it after the event.

#4: TweetChat

Of course, you can simply post your tweets as you usually do, but this only gives you a limited view of the conversation. The Twitter monitoring tools you use to follow hashtags can also help you follow the Twitter interview.

I like using TweetChat to follow and tweet live Twitter interviews for a variety of reasons:

• It’s web-based, which means everyone can access it easily.
• It’s easy to sign in with your Twitter account.
• All you need to do is enter the hashtag you are using—without the “#.”
• With TweetChat you don’t need to add your hashtag each time you tweet. TweetChat does this automatically for you.
• You can use the reply button in TweetChat so others can see the question.
• You have a live stream of everyone using this hashtag.
• You see all of the live conversations, including any comments from your audience.

Simply “sign in with Twitter” and “enter hashtag to follow” in the top box.

#5: Decide Direction of the Interview

You’ll want to think about the number of questions you want to ask and the ideal average length of time for your Twitter interview.

As you can see, Jay sticks to 20 questions in his live Twitter 20 interviews and this takes about 90 minutes.

After trial and error I found my audience and interviewees enjoyed 30- to 45-minute interviews most with about 10 questions.

You’ll need to find the right fit for your audience.

You can also split your interview into two parts: a written interview in a blog post published before your live Twitter interview and an updated blog post with the transcription of the live interview.

#6: Come Up With Interview Questions

Do you want to adapt your questions to each interview? Or do you want a set of questions for all of the people you interview?

When you prepare your interview questions, try to make them suitable for your Twitter audience. There’s only so much you can do in 140 characters.

When your Twitter audience finds your questions fun or intriguing they will want to jump in and enter the discussion too.

#7: Advertise Your Twitter Interview

Let people know about your upcoming Twitter interview through your usual communication channels: your blog, newsletter, Facebook and LinkedIn updates and whatever relevant methods of communication you use offline.

Tweet about it prior to the live Twitter interview:

• The day before
• A couple of hours before
• Half an hour before
• A few minutes before

Find what works best for your audience.

Remember to let your Twitter followers know what you are doing during the live interview.

Keep the Conversation Going

Once your live Twitter interview is finished be sure to put up the transcript on your blog and share it on your social media platforms.

When you do a series of live Twitter interviews it’s easy to collate the different interviews and rebroadcast the information in different formats. As you can see at the beginning of this post, Jay made a presentation of his Twitter 20 interviews. I created separate blog posts for each of the 10 questions in my cross-cultural Twitter interviews.

If you think about how you’d like to continue the conversation before your live interview, you might find questions to ask to make it easy to do this.

Ask how you can help them connect with others and continue networking after the Twitter interview.

Above all, remember this is a networking exercise. Have fun and try to make it easy for everyone to jump in and follow the Twitter interview.

Are you ready to use Twitter interviews to develop your network on Twitter? Please share your comments below.

Copyright Cindy King 2006-2010 - International Business Blog

7 Steps to Successful Twitter Interviews