Comments on: Cultural Blunders In Tele-Sales http://cindyking.biz/cultural-blunders-in-tele-sales/ Social Media & Cross-Cultural Communication For International Businesses Sat, 31 Dec 2011 18:33:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: A Communication Disconnect Between Two Cultures http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-8792 A Communication Disconnect Between Two Cultures Fri, 15 May 2009 08:34:33 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-8792 [...] Cultural Blunders In Tele-Sales [...] [...] Cultural Blunders In Tele-Sales [...]

]]> By: A Cultural Generalization Out Of Context http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-4092 A Cultural Generalization Out Of Context Thu, 08 Jan 2009 09:14:03 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-4092 [...] Cross-Cultural Communication Blunders in these articles: - The Limits Of Cultural Generalizations - Cultural Blunders In Tele-Sales - Should You Be Afraid Of Cultural Blunders? - Can You Prevent All Cultural [...] [...] Cross-Cultural Communication Blunders in these articles: – The Limits Of Cultural Generalizations – Cultural Blunders In Tele-Sales – Should You Be Afraid Of Cultural Blunders? – Can You Prevent All Cultural [...]

]]> By: The Limits Of Cultural Generalizations http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-2836 The Limits Of Cultural Generalizations Sat, 18 Oct 2008 14:52:48 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-2836 [...] Cross-Cultural Communication Blunders in these articles: - The Limits Of Cultural Generalizations - Cultural Blunders In Tele-Sales - Should You Be Afraid Of Cultural Blunders? - Can You Prevent All Cultural [...] [...] Cross-Cultural Communication Blunders in these articles: – The Limits Of Cultural Generalizations – Cultural Blunders In Tele-Sales – Should You Be Afraid Of Cultural Blunders? – Can You Prevent All Cultural [...]

]]> By: International Success Stories http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-2394 International Success Stories Thu, 11 Sep 2008 16:42:18 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-2394 [...] more on Cross-Cultural Communication Blunders in these articles: - Cultural Blunders In Tele-Sales - Can You Prevent All Cultural [...] [...] more on Cross-Cultural Communication Blunders in these articles: – Cultural Blunders In Tele-Sales – Can You Prevent All Cultural [...]

]]> By: Cross Cultural Sales http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-2354 Cross Cultural Sales Wed, 10 Sep 2008 11:29:56 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-2354 [...] more on Cross-Cultural Communication Blunders in these articles on CindyKing.biz: - Cultural Blunders In Tele-Sales - Should You Be Afraid Of Cultural Blunders? - Can You Prevent All Cultural [...] [...] more on Cross-Cultural Communication Blunders in these articles on CindyKing.biz: – Cultural Blunders In Tele-Sales – Should You Be Afraid Of Cultural Blunders? – Can You Prevent All Cultural [...]

]]> By: Telesales, Multi-Channel Marketing And International Business — Cindy King http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-1933 Telesales, Multi-Channel Marketing And International Business — Cindy King Sun, 03 Aug 2008 09:53:12 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-1933 [...] recent post on Cultural Blunders In Telesales inspired a few people to email me directly about this. Before I give further thoughts on this [...] [...] recent post on Cultural Blunders In Telesales inspired a few people to email me directly about this. Before I give further thoughts on this [...]

]]> By: Kimberly Edwards http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-19427 Kimberly Edwards Thu, 31 Jul 2008 23:12:14 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-19427 I certainly hope that cold calling/tele-sales will improve with time! I wish they improved yesterday!<br><br>This is a very valuable marketing resource really...It's just under face-to-face sales...and I don't think that telemarketing companies use this to their advantage...<br><br>I love the idea of using the qualified leads...If you don't use qualified leads, no matter what you're selling, you will have minimal success anyway!<br><br>Yes, we have an unlisted phone number and still receive a plethora of sales call, and yes, they are always at dinnertime...They rarely give you an opportunity to communicate back, and almost ALWAYS hang up on you without a goodbye if you express no interest in what they're selling.<br><br>Now, I have certainly been on the other end of this, as I have done some telemarketing back in the day...However, I had an extremely high conversion with my customers on the telephone...<br><br>Why? Because I always tried to establish a polite conversation and have a point of similarity...I tried to pick up on their concerns, or what they might be interested in...Somehow, someway, I often got an opportunity to connect with them.<br><br>So, yes, Cindy...I agree that politeness goes a long way! Not everyone will be interested, but that IS NO EXCUSE to be rude!<br><br>Also, thanks so much for the awesome submission to my Dessert Course of the Blog Carnival at BlogNButter.com!<br><br>Kimberly Edwards :)<br><a href="http://TheSmallBusinessMarketingBlog.com" rel="nofollow">TheSmallBusinessMarketingBlog.com</a> I certainly hope that cold calling/tele-sales will improve with time! I wish they improved yesterday!

This is a very valuable marketing resource really…It's just under face-to-face sales…and I don't think that telemarketing companies use this to their advantage…

I love the idea of using the qualified leads…If you don't use qualified leads, no matter what you're selling, you will have minimal success anyway!

Yes, we have an unlisted phone number and still receive a plethora of sales call, and yes, they are always at dinnertime…They rarely give you an opportunity to communicate back, and almost ALWAYS hang up on you without a goodbye if you express no interest in what they're selling.

Now, I have certainly been on the other end of this, as I have done some telemarketing back in the day…However, I had an extremely high conversion with my customers on the telephone…

Why? Because I always tried to establish a polite conversation and have a point of similarity…I tried to pick up on their concerns, or what they might be interested in…Somehow, someway, I often got an opportunity to connect with them.

So, yes, Cindy…I agree that politeness goes a long way! Not everyone will be interested, but that IS NO EXCUSE to be rude!

Also, thanks so much for the awesome submission to my Dessert Course of the Blog Carnival at BlogNButter.com!

Kimberly Edwards :)
TheSmallBusinessMarketingBlog.com

]]> By: Telemarketing Blunders - Unnecessary & Easy to Correct | The Small Business Marketing Blog http://cindyking.biz/cultural-blunders-in-tele-sales/comment-page-1/#comment-1915 Telemarketing Blunders - Unnecessary & Easy to Correct | The Small Business Marketing Blog Thu, 31 Jul 2008 18:40:20 +0000 http://cindyking.biz/cultural-blunders-in-tele-sales/#comment-1915 [...] Cultural Blunders in Tele-Sales [...] [...] Cultural Blunders in Tele-Sales [...]

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