Twitter Interviews – #CKinterview
Today’s Cross-Cultural Interview is with Neil Urquhart. You can also find them on Twitter: @culturematters. This is a 2 part interview:
- Part 1 – On this blog we get to know Neil
- Part 2 – Neil will answer 10 cross-cultural questions on Twitter later today with the hashtag #CKinterview.
Neil Urquhart is an expert in cross-culture communication. In fact, his profession is teaching people the skills they need to communicate in new cultural environments.
I have had the pleasure of several long conversations with Neil during which I have come to really appreciate the depth of this cross-cultural expertise.
Neil often travels to meet his clients, so I feel lucky to catch him in between his busy schedule to have the Twitter Interview with him later today.
Have a look at Neil’s website, Clear Transitions, for more details about what Neil does.
Neil Urquhart – Part 1
Here is the first part of the interview with Neil – The transcript of the second part of this interview is below. You can find the interview on Twitter with the hashtag #CKinterview.
Cindy King: Hi Neil, it is a great pleasure to interview you here on this blog and on Twitter. For those who don’t know you, can you please tell us something about yourself
Neil Urquhart: I was born in Inverness in the Highlands of Scotland which I left when I was 10. I now live in London where I’ve been since 2006. I work as a cross-cultural consultant, trainer and coach.
Cindy King: Can you tell us a bit more about your background… Have you ever lived abroad?
Neil Urquhart: I’ve lived in Japan and Germany for extended periods of time (6 years and 4 years respectively) and spent 6 months in Brazil and 3 in the USA. I would love to spend some more time in Brazil.
Cindy King: Do you speak any foreign languages?
Neil Urquhart: I like to say I speak 5 foreign languages badly! Intermediate French, German Japanese, basic Portuguese and Italian
Cindy King: How much of your cross-cultural experience is related to your professional experience?
Neil Urquhart: When I came back to the UK in 2004, I realized that what differentiated me from other communication skills trainers was my international experience. Although I’d done a fair amount of cross-cultural training since 2000 it was just one part of the work I did.
Cindy King: How did you pick up your cross-cultural skills?
Neil Urquhart: By studying and reading but mainly my experience of living and working abroad and travelling extensively. I’ve worked in the USA, France, Germany, Luxemburg, Belgium, Italy, Sweden, the Netherlands, Brazil and Japan.
Cindy King: Let’s talk about twitter… What sort of people do you meet on twitter?
Neil Urquhart: Mainly because several of my networking friends started doing it. I tend to meet people working internationally or those who’re interested in the work I do.
Cindy King: Do you have a twitter story to share with us?
Neil Urquhart: I’ve found business and speaking opportunities through Twitter such as ICE (http://twitter.com/ice_2010), the conference on Intercultural Entrepreneurship.
Cindy King: What other online activities to do you do besides blogging?
Neil Urquhart: I’m a member of several online networking websites. The main ones are Internations, Ecademy, Facebook (I have two separate profiles: a business one and a personal one) Linkedin, Xing and I’ve just been accepted on the invitation-only “A Small World” site.
Cindy King: Are there any foreign languages you would like to learn?
Neil Urquhart: My first choices would be learning Spanish or Russian and at least some basic Mandarin and Cantonese
Cindy King: Is there any foreign country that appeals to you?
Neil Urquhart: In terms of dream vacations, I’d like to spend a month or two in Canada, China and Australia/New Zealand. For short trips, southern Spain and more of Eastern Europe. And for cultural differences, north Africa and the Gulf. I’d go back to live in Brazil for another 6 months
Cindy King: Have you come across any cultural stereotypes that bother you, or you find inappropriate?
Neil Urquhart: That the Scots are miserly and that Germans lack a sense of humour, neither of which are true.
Cindy King: Do you have a favorite movie that could help people understand cultural issues?
Neil Urquhart: Babel by Alejandro González Iñárritu is the best one I’ve seen recently.
Cindy King: Interesting, another movie I’m going to have to watch those… Thank you Neil! It is great to know more about you. I can’t wait to get to the second half of the interview on Twitter later today.
Part 2 – The Twitter Interview
Cindy King: Please join in if you have any questions or comments for @CultureMatters
Cindy King: I’m using the hashtag ckinterview on TweetChat.com – U can follow this Twitter interview with @CultureMatters on TweetChat too
Cindy King: I wonder if you could share some tips & golden nuggets of advice…
Cindy King: First… What is your definition of culture in 120 characters? So… “Culture is…”
Neil Urquhart: Culture is…everything we don’t talk about that we “know” is right
Cindy King: LOL – you have me laughing with you on this definition Neil! A good one
Cindy King: Let’s make it harder – “Culture is…” in one word only
Neil Urquhart: Culture is…relative
Cindy King: “Culture is…relative” – I’ve stopped laughing now – this answer really does get you to think, doesn’t it?
Neil Urquhart: That’s my aim!
Cindy King: Along the same lines… Can you finish the sentence “International business is…”
Neil Urquhart: International business is…challenging but enlightening (if you listen and learn from your mistakes)
Cindy King: Great response – What’s the one tip you would give people to improve their cross-cultural skills?
Neil Urquhart: One tip to improve your cross-cultural skills…Know thyself–>Listen & Observe–>Communicate… in that order!
Cindy King: Great course in cross-cultural communication in ONE tweet by Neil Urquhart..
Cindy King:…”Know thyself–>Listen & Observe–>Communicate… in that order!”
Cindy King: Really love that one Neil !!
Cindy King: What one bit of advice would you give people interested in international business?
Neil Urquhart: One tip 4 peoplel interested in international business – “research” yourself first then research the country/-ies you’re interested in
Cindy King: With your experience what tip would you give to people who want to move abroad?
Neil Urquhart: Expect the unexpected & to be challenged, be open-minded and flexible, learn the language…
Neil Urquhart: and finally…move out of yr comfort zone and the expat community
Cindy King: Easy to see depth of your international experience thru your answers… 4 more questions before I let you go…
Cindy King: What is your favorite website for international or cross-cultural inspiration? …anything at all…
Neil Urquhart: My favourite website for international or cross-cultural inspiration is Internations.org
Cindy King: Cool – I don’t know that one, thanks for sharing! Internations.org
Cindy King: Can you suggest one other cross-cultural person to follow on Twitter?
Neil Urquhart: I think you’ve got them all listed already!
Cindy King: LOL – You’d be surprised how many new people I find to add each week
Neil Urquhart: I bet
Neil Urquhart: @CindyKing on Cross-Cultural & International People On Twitter, I mean
Neil Urquhart: Btw, the person I’d recommend for cross-cultural tweets is @DeborahSwallow
Cindy King: OK, let’s try this one, can you suggest one other international person to follow on Twitter?
Neil Urquhart: I’d say @StephenFry because he does so much travelling
Cindy King: Finally, are there any categories of international or cross-cultural people you would be interested in meeting on Twitter?
Neil Urquhart: People I’d be interested in meeting on Twitter – global managers, global team members, global biz travellers & international assignees
Cindy King: Great, will keep my ears open… Thanks so much for your time Neil and…
@gedankenreiter RT @CultureMatters Culture is…everything we don’t talk about that we “know” is right
Cindy King: @gedankenreiter Isn’t that a slightly scary, but true, definition of culture Daniel?
@gedankenreiter @CindyKing Not really scary but a definition that arouse my curiosity. It should help not to take everything for granted. ^^
Cindy King: I hope you enjoyed this as much as I did and invite everyone to read the full interview on http://bit.ly/46keJx
Neil Urquhart: Thanks, Cindy, that was great fun. If you missed this interview, feel free to send me yr questions.
Cindy King: And I also invite you to continue the conversations on International Business Ideas.
More Twitter Interviews
- Charmayne Paul – @psitutor
- Lucy Chatburn – @pocketcultures
- Doreen Iannuzzi – @DoreenatDMS
- Donna Jackson – @wisequeen
- Chris Cotter – @CotterHUE
- Jack Yan – @jackyan
- Silvia Cambié – @XCulture
- Bill Ward – @DR4WARD
- Thierry De Baillon – @t_de_baillon
- Seshu – @PicSeshu
- Klaus & Flavia Westerwelle – @transdomo
- Donagh Kiernan – @dkiernan
- Christian Hoeferle – @hoeferleconsult
- Caroline – @ohh_la_la
- Deborah Swallow – @DeborahSwallow
- Steve Roesler – @steveroesler
- Matthew Bennett – @matthewbennett
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