Cross Cultural Skills

Clarity In Cross-Cultural Communication – Tip 23

by on 23 June, 2009

Cross-Cultural Communication 30-Day Challenge – Get Extreme With Clarity

Yesterday we saw how our own assumptions make us forget the obvious explanations and how this can wreck havoc on cross-cultural communications. As simple explanations improve cross-cultural communication drastically, we need to go through an internal checklist to make sure our conversation is clear to everyone no matter what their background is.

Clarity In Cross-Cultural Communication Tip 23

Today’s tip reminds us to question ourselves about what we think is obvious:

Do not forget to mention the information you think as obvious

This is often difficult to do thoroughly prior to a cross-cultural encounter. Of course, there is a lot you can do before a meeting. But the truth is that cultural differences also crop up in the unexpectedly places. This is why you need to have this little tickler at the back of your mind during a cross-cultural encounter:

  • Is there something that I have assumed that the other person does not understand?
  • Do we have the same assumptions, ways of doing things?
  • Is there anything or any detail that needs more explanation?

This is where you also need to listen to the conversation to pick up any signals that might hint at a need for further explanation. The earlier you give the explanations needed, the smoother your communication.

Use this tip as a starting point. Think about what this means to you. Not sure what you think about this? There are a few links below for suggested reading to get you started. Follow each of these tips this month to improve your cultural skills.

Further Suggested Reading & Viewing

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  • http://twitter.com/customersmatter/statuses/2287111869 customersmatter (FJ Cuen)

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  • http://cindyking.biz/cross-culture-tweets-week-26-of-2009/ Cross-Culture Tweets – Week 26 of 2009

    [...] #ccccTips 23 – In cross-cultural communication do not forget to mention the obvious [...]

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