Cross-Cultural Communication 30-Day Challenge – Get Extreme With Clarity
It is easy to overlook the simplest tools to improve clarity in your cross-cultural communication. A clear explanation is the solution to many communication disconnects.
Clarity In Cross-Cultural Communication Tip 22
Today’s tip reminds us:
A good glossary is an invaluable tool to improve clarity.
Although a good glossary takes time and effort, it can also be a strong sales tool. Here are some guidelines:
- Explain the words you use often
- Explain words specific to your business even if you think everyone knows what they mean
- Use easy terms for everyone to understand
- Make explanations precise without any other possible meanings or interpretations
Here are two very good reasons to invest a little time in creating a glossary for your website:
- Glossaries highlight your expertise
- Glossaries creates an environment of common understanding and opens discussion
- Glossaries make it easy for non-native English speakers to use your vocabulary
In cross-cultural communication a very common problem is assuming that everyone else has the same definition for the words you use. This creates problems. With a little special attention to clarity and a few tools to explain it is easy to avoid many of these difficulties.
Use this tip as a starting point. Think about what this means to you. Not sure what you think about this? There are a few links below for suggested reading to get you started. Follow each of these tips this month to improve your cultural skills.
Further Suggested Reading & Viewing
- A Glossary For International Websites
- Write A Better International Website
- Stop Pushing Your Foreign Visitors Away
Get All Cross-Cultural Communication Tips:
- Read more about all of the 2009 Cross-Cultural Communication Challenges
- Cross Cultural Communication Challenge 1 – Expand Your Mindset
- Cross Cultural Communication Challenge 2 – Get Extreme With Clarity
- Cross Cultural Communication Challenge 3 – Build Trust
Free Mini-Posters With Monthly Calenders
| Mindset | Clarity | Trust |
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